Frequently Asked Questions

Everything you need to know about WUKA® period wear, shipping, and care.

How do I choose the right size for WUKA® period pants?

We recommend choosing your usual underwear size. If you are between sizes, we suggest sizing up for maximum comfort, especially during your cycle when bloating may occur.

How do I wash and care for my WUKA® products?

After use, rinse your WUKA® in cold water until the water runs clear. Machine wash at 30 or 40 degrees without fabric softener, and hang to dry. Avoid tumble drying or direct heat.

How long does shipping take and what are the costs?

Standard UK shipping typically takes 3-5 working days. International shipping times vary by location. We offer free standard shipping on all orders over £45.

What is your return and exchange policy?

Due to hygiene reasons, we can only accept returns on unworn items in their original, sealed packaging within 30 days of purchase. Our 'Full Moon' guarantee allows you to try one pair for the first time and return it if it's not for you.

Are WUKA® products eco-friendly and sustainable?

Yes, sustainability is at our core. Our products are made from sustainable fabrics like Tencel™ and organic cotton, designed to replace thousands of single-use disposables.

Which payment methods do you accept?

We accept all major credit and debit cards, PayPal, Google Pay, Apple Pay, and Klarna for flexible payment options.